​Privacy Policy
Effective Date: 28/10/2025

This Privacy Policy explains how Lava Sauna ("we," "our," or "us") collects, uses, and protects your personal information when you visit www.lavasauna.nl
or use our services in the Netherlands.

1. Information We Collect
We may collect the following information:
Contact details: name, email address, and phone number
Payment details: credit or debit card information and billing address
Booking details: session dates, preferences, and communications
Usage data: IP address, browser type, pages visited, and time spent on our site
Cookies and analytics: data collected through cookies or similar tracking tools

2. How We Use Your Information
We use your information to:
Process and manage bookings and payments
Communicate with you about your reservations or updates
Improve our website, customer experience, and services
Send occasional news or offers (only if you’ve opted in)
Comply with legal and tax obligations under Dutch and EU law

3. Legal Basis for Processing
We process your personal data based on:
Contract necessity – to provide the services you book
Legal obligations – to meet Dutch or EU regulatory requirements
Legitimate interests – to improve our operations and prevent fraud
Consent – when you agree to receive optional communications
You can withdraw consent at any time by contacting us.

4. Sharing Your Information
We do not sell your data. We may share limited information with:
Service providers such as payment processors or booking platforms
Authorities if required by Dutch or EU law
Business partners if ownership or assets change hands
All third parties must handle your data in compliance with the GDPR.

5. Data Retention
We retain your personal data only as long as necessary to provide our services and meet legal requirements. When no longer needed, data is securely deleted or anonymized.

6. Your Rights (GDPR)
Under EU and Dutch privacy law, you have the right to:
Access the personal data we hold about you
Request correction or deletion of your data
Limit or object to processing
Request a copy of your data (data portability)
Withdraw consent at any time
To exercise any of these rights, contact us at lavasauna.nl@gmail.com
If you believe your data is being misused, you can file a complaint with the Autoriteit Persoonsgegevens (Dutch Data Protection Authority).

7. Cookies
We use cookies to make our website work properly and understand visitor activity. You can manage or disable cookies through your browser settings.

8. Security
We use reasonable administrative and technical measures to protect your information. However, no system is completely secure, and you share information at your own risk.

9. Third-Party Links
Our website may contain links to other sites. We are not responsible for the content or privacy practices of external websites.

10. Policy Updates
We may update this Privacy Policy when needed. Any changes will appear on this page with a new effective date.


Contact Us
If you have questions or concerns about our Terms & Conditions, please contact us at:
Lava Sauna
Address: Maasboulevard 100, Rear Terrace, 3063 NS Rotterdam
Email: lavasauna.nl@gmail.com
Phone: +31 06 19207186